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Call us twenty four – seven

List of documents for the refund

Shall the insured pet require veterinary treatment, all you need is to call the twenty four - seven VetUP call centre on (044) 390-01-91 and name the reason for your call. It is our coordinators pleasure to offer you the nearest vet clinic or drugstore. First of all we will offer you vet clinics - our partners, which's services you will obtain for free.

In case there was a reason for you to pay for veterinary service, you should collect a set of documents for the refund. The list of documents you may find in the chapter "How to apply for refund".

In any case different from veterinary treatment of the insured pet you may also need additional documents to prove the accrual of the insured loss. Our call-centre coordinators would be happy to help you with the list of required documents for each separate case.

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